How to Place an Order
For international orders:
Please call us at: 1-530-677-8600
or email: sales@ground-control.com
You should never have the problem of getting lost in our Ground Control Suspension Systems Online
Store, as the navigation is always there for you - ready to take you to the section
of your choice. The simple category breakdown is visible in the Left Hand Navigation
area, with easy access to Checkout at the Top of the page and on Product Pages.
When you find an item you wish to purchase, you simply click the "Add to Cart"
button to place that item into your Shopping Cart. Upon completion of browsing
the website and entering all of the desired products to your Shopping Cart,
simply click the "Checkout" button and you will be off to the Checkout
Counter. Once you have completed "checking out", you will receive a confirmation
email from us at Ground Control Suspension Systems for verification of your order and for you
to keep for your records.
A few simple clicks is all it should take for you to find what you are looking
for, and if we do not have something you seek, simply send
us a request. Most likely we can get it for you. We have done our very best
to make our website extremely easy to use, and we are always open to feedback
from customers on how to make the total experience an even better one.
International Orders
At this time we cannot process international orders (orders being shipped outside of the United States) through our website due to varying freight and shipping charges. If you would like to place an order for international delivery please call us at 1-530-677-8600 or email sales@ground-control.com and someone from our team will assist you as soon as possible.
Order Support
We here at Ground Control Suspension Systems are able and willing to help our customers both before
a sale and after. If you require assistance in placing an order or checking
on an order that you have already made, you have three easy ways to contact
us. You can either call us at 530-677-8600 9-5 PST, email us at
mark@ground-control.com ,
or reach us via our Contact
Us page.
Product Pricing
All prices shown on this website do not include sales tax or shipping and handling fees.
Shipping and Handling fees will be fully calculated upon checkout, as well as
any applicable Sales Tax. All prices shown are in
US Dollars. While we do our best to keep all our prices accurate and up to date, on occasion an item may be mis-priced. As such, all prices listed are subject to change without prior notice.
Methods of Payment
We accept the following forms of payment:
Check/Money Order
Credit Card
American Express
Discover
MasterCard
Visa
All orders must be paid in full before shipping. COD or Billing Service is not
allowed.
Methods of Shipping
The following methods are available:
UPS Ground
UPS 3 Day Select
UPS 2nd Day Air
UPS Next Day Air
Please be aware that not all shipping methods are available for all shipping addresses, and the cost for shipping is based on the shipping location. For
example, ground shipping may not be available to Hawaii, and shipping to Europe is more expensive than shipping to Tennessee.
Before you register/login, it is assumed that the order will be shipped to the continental U.S., and available methods will be displayed on the shopping cart page with costs to that locale. To view available methods and prices for a different shipping
location, enter the correct information on the shopping cart page and submit the change.
Also note that length of shipping time is dependant on geographical location and size/weight of
package.
Availability
Here at Ground Control we make every effort to have all components in stock at all times, ready to ship within 24 hours.
Some parts require custom assembly and may take a little longer.
All of our complete systems are custom made to order, and may take up to two weeks to ship depending on complexity and finish.
For international orders:
Please call us at: 1-530-677-8600
or email: sales@ground-control.com
NOTE: We do not ship internationally at this time.